AWS Managed Services

We RUN, OPERATE, and OPTIMIZE customers’ infrastructures and applications on the AWS Cloud

aws logo

AWS Managed Services: Reduce Costs, Increase Security, Improve Operational Efficiency 

Romexsoft offers a diverse range of AWS managed services including cost optimization, availability and scalability services, managed security, managed configuration, performance optimization, alerting, remediation, premium 24×7 technical support and more.

Business Health & Management

Continuous compliance, Performance Improvements, Managed security, Configuration management.

DevOps & Automation

Automated workflows, Continuous delivery, Infrastructure as code (IaC).

Next Generation Monitoring

Application, DB, Network,
Log monitoring.

NOC 24x7 Tech Support

NOC monitoring services, Tech support starting from Tier 1, Incidents orchestration, Service Desk.

Cost Optimization

Cost optimization, Unhealthy things migration.

Cloud Strategy & Roadmap

Infrastructure assessments, Workshops, Review meetings & Planning sessions.

Why Romexsoft’s AWS Managed Cloud Services?

  • Trusted MSP with essential set of skills, processes, and services to manage clients’ infrastructures on the Amazon Web Services (AWS) Cloud.
  • Strong bench of AWS-trained and certified staff.
  • Continual ongoing investments in tooling, scripts, proactive monitoring solutions, alerting and reporting systems.
  • Certified AWS Consulting Partner company.

Key Service Benefits

  • Fixed-fee pricing models.
  • Rapid onboarding without extra payments.
  • True 24×7 tech support including holidays, after work hours, out of office hours.
  • Findings reports, review meetings and planning sessions.
  • Customer login to Jira Service Desk and Confluence.

Frequently Asking Questions about Managed AWS Services

How does the typical a team structure look like?

Our MITS Team consists of dedicated SysOps Engineers, on demand Seniors & Field Engineers, and dedicated Service Manager.

What is the role of SysOps Engineers?

This team ensure clients IT environments are optimized, monitored, and automated appropriately. They provide immediate support to the clients requests as well as 24×7 NOC and technical infrastructure support to prevent system downtimes.

What is the role of Seniors & Field Engineers?

This is a team of skilled Solution Architects, DevOps, Software and Test Engineers. They work toward on proactive tasks to keep IT infrastructures healthy and support business continuity. Usually they work on disaster recovery plans, unhealthy things migrations including infrastructures, databases, applications as well as on cost optimizations, security and performance improvements.

What is the role of AWS Service Manager?

Dedicated service manager develop a deep understanding of our clients’ business and workflows. He or she  provides extensive support to the client, meets with client regularly to build roadmaps, do planning, sets priorities and align expectations. He or she facilitates communication and relationships between all stakeholders within the team.

Tools and apps that we use

Partnership and Membership