AWS Managed Cloud Services for Flawless Software Governance

Run, secure, support, recover, optimise, and govern your AWS cloud workloads with whole-stack managed services.

Our AWS Managed Services Offering

Keep your cloud applications stable, secure, supported, and cost-efficient with managed services built around the modern cloud. Our certified professionals cover every critical layer of your software in the cloud.

Managed Cloud Operations

Run your cloud infrastructure, applications, and delivery environments stable, available, and performing as expected. We monitor systems, manage incidents, maintain infrastructure, and automate operations continuously improving software’s reliability and performance.

24/7 Support and Service Desk

Provide always-on operational support for your teams and customers through SLA-backed help desk and technical assistance. Dedicated DevOps support handles requests, triage incidents, coordinate escalations, and resolve issues across infrastructure and apps.

Managed Security Services

Protect your cloud environment, applications, and data from security threats and operational risks. We implement preventive controls, monitor for suspicious activity, manage vulnerabilities, and respond quickly to security incidents.

Cost Management and FinOps

Control and optimize cloud spend without compromising performance or scalability. We provide cost visibility, identify waste, recommend savings opportunities, and implement financial governance across your AWS environment.

Backup and Disaster Recovery

Ensure critical systems and data can be restored quickly when outages, failures, or data loss occur. Get backup strategies, disaster recovery planning, failover readiness, and recovery testing that fully support business continuity.

Compliance and Assurance

Establish the controls, policies, and standards needed to operate securely and consistently at scale. We enforce governance guardrails, support compliance requirements, maintain audit readiness, and improve operational accountability.

Our Advanced Managed Services Capabilities

Alongside the basis of cloud managed services, we help businesses improve application architecture, modernise legacy software, and adopt AI-driven capabilities on AWS.

Cloud-Native Engineering

Design, extend, and evolve AWS-hosted applications with architectures built for scalability, maintainability, and long-term operational efficiency.

Software Modernization

Modernise legacy applications, outdated architectures, and technically limiting components that slow down releases, complicate maintenance, increase support overhead, or restrict scalability.

Generative AI Enablement

Introduce generative AI capabilities that reduce manual support workload, improve knowledge accessibility, automate repetitive operational tasks, and support secure AI workload adoption on AWS.

DecSecOps

Strengthen software delivery processes through CI/CD automation, infrastructure as code, observability, policy enforcement, and embedded security practices that improve deployment consistency.

Success Stories of Managed AWS Environments

Learn how our services ensure uninterrupted operation of business-critical workloads across client infrastructures.

AWS RDS MySQL Database Migration for Healthcare Platform

Discover how we helped a digital healthcare platform migrate its MySQL database from EC2 to Amazon RDS, boosting performance and security.

AWS Managed Services
HealthTech
UK

Custom Logs Management Solution on Amazon OpenSearch

Find out how we developed a centralized log management system with effective issue detection and incident notification mechanisms.

Australia
AWS Managed Services
E-Commerce

Managed Disaster Recovery Services on AWS for SaaS

Unveil how we built a fully functional pilot light DR environment for protecting the client's SaaS infrastructure from the downtime.

DevOps Services
HealthTech
USA

Credit Score Software Development without Access to Sensitive Data

Achieving online banking application user growth, scaling the platform by 250 times while establishing robust security protocols.

AWS Managed Services
FinTech
USA

Our Clients

What the Clients Say

Romexsoft successfully delivered the therapy system. Its overall functionalities provided the company an advantage over its competitors. The team exercised competence, meticulous approach to Agile development and responsiveness throughout the development phase. The success of the product speaks for itself. We are far ahead of our competition in terms of features, usability, and overall strategic direction.

Gennady Gandelman

CEO at Pragma-IT

Romexsoft has been a strategic and essential partner to Omnyfy's ability to realise our Cloud Vision. Romexsoft helped us in multiple strategic projects including IaaS automation, programmatic provisioning of complex multi-tiered infrastructure taxonomy to support Omnyfy's PaaS deployments. I highly recommend Romexsoft. They have been extremely professional, knowledgeable and responsive to our needs.

Fabian Rebeiro

CEO at Omnyfy

I cannot fault Romexsoft's service. They are experts on AWS and offer advice and support 24/7. They are always available to answer any queries and if we have a problem they will resolve in swiftly. They are also a great team of people and I enjoy our weekly meetings. Since Romexsoft have managed and maintained our infrastructure, problems with our system are very rare.

Kevin Lanzon

Engineering Manager at Healthera

We've been working with Romexsoft for nearly a year now; we engaged them to assist in the migration of multiple PWS microservices to AWS and continue to leverage their skills to operate and extend those environments. Their code skills are fantastic and their communications, best represented by the weekly standups, are exemplary. I cannot recommend them highly enough.

Jon Labrie

CTO at Greenfence

Gorgany is an outdoor company. Our customers were struggling with low speed of our website, Romexsoft successfully delivered smooth apps and data migration form OVH to AWS under a tight timeframe and within budget. We received positive feedback from our customers. Working with Romexsoft has been a great experience. It was big pleasure to work with professionals

Oleksandr Hlavatskyy

CIO at Gorgany

Romexsoft has built a skilled and proactive team for SavvyMoney, eager to propose new solutions and hire expertise when needed. They have very good developers. The Romexsoft team is fairly well versed in English, both written and spoken. We haven't had the same problem with them as with other vendors. It’s a pleasure to work with Romexsoft, and I would highly recommend them.

Bhavna Guglani

VP of Product at SavvyMoney

Our company's ability to deliver sophisticated cloud-based solutions for the healthcare industry would be compromised without Romexsoft's superbly skilled engineers. Whether it’s a complex development project or streamlining DevOps, we count on their expertise and are yet to see them skip a beat. As they have been for years of our relationship, they continue to provide the answers to our evolving needs.

Gennady Gandelman

CEO at Pragma-IT

Romexsoft's team is essential to the product's success. Not only have they kept development costs in check, but they've also managed to scale the solution substantially, onboarding a few key clients in the process. Their developers are equally personable and capable. We have found a team of devoted people who care about their clients and are very attentive to our needs.

Oren Liberman

CPO at Trinity Audio

Our experience working with Romexsoft's automation QA team has been extremely positive. What's equally impressive is their professionalism and ability to quickly grasp complex business logic. As a result, they've been able to efficiently identify consequential test cases, develop well-structured test scripts and implement them within a scalable framework that included integration with our CI/CD pipeline.

Gennady Gandelman

CEO at Pragma-IT

The system introduced by Romexsoft was significantly cheaper than the client's previous third-party alternative. The team was responsive, easy to work with, and facilitated direct calls for the project's progress. The team is very knowledgeable and quick to acquire answers if further research is required. They were very efficient in handing over the project upon completion. They are also proactive in recommending/identifying infrastructure problem spots and potential cost reductions.

Daniel O'Reilly

LearnCube LearnCube

We've been very pleased with the quality and reliability of the 24/7 Infrastructure Support. Romexsoft team has been consistently responsive, and it’s been reassuring knowing we can rely on them during both routine operations and urgent situations. The DevOps team in particular has shown strong technical expertise and a proactive attitude, which has made a noticeable impact on our operations.

Scott Montreuil

Head of DevOps Darwin CX

Why Work with Romexsoft as Your AWS Managed Cloud Services Provider

Romexsoft is an AWS Advanced Tier Partner that combines AWS-certified engineering expertise, accountable service ownership, and a delivery model designed to keep your app efficient, resilient, and well-governed.

Continuous Improvement

Managed services should not stand still. As our expertise evolves over time, we continuously identify opportunities to improve reliability, strengthen security, optimize cloud spend, and refine operations.

Continuity by Design

We run a tiered availability catalog with clear RTO/RPO bands, tech prerequisites, and cost so every system is placed in the right tier transparently. Predefined user-focused SLOs always reflect downtime risks and business-critical periods.

Scalable Service Model

Easily adjust service coverage as your needs grow while keeping the budget predictable. Our services are structured around defined scopes and service tiers that are flexible enough to align with client’s capabilities.

Request AWS Managed Services Consultation

Let our AWS specialists review your current setup and identify ways to improve performance, reliability, and cost efficiency.

Contact AWS Experts

What Businesses Expect from Modern MSP

When cloud environments grow complex, passive services stop being enough. Businesses expect their MSP to own outcomes, not just monitor, report, and escalate. That means proactive operations, measurable accountability, and transparency that goes beyond a monthly status report.

Security Coverage

Cloud ecosystems require continuous protection against security threats, misconfigurations, unauthorized access, and operational risks across infrastructure, applications, and data.

Operational Reliability

Business-critical workloads depend on stable operations, rapid incident response, high availability, and consistent operational performance across cloud environments.

Predictable Cloud Costs

Growing cloud estates require scalable operating models that adapt to changing workloads while keeping cloud spending predictable and controlled.

Compliance Readiness

Organisations operating in regulated or security-sensitive infrastructures need governance controls, regulatory alignment, and audit-ready operational processes.

Our Approach to Managed Cloud Services

A clear and well-structured operating model matters as much as technical expertise and successful experience. Our service delivery process is designed to take over cloud operations with minimal disruption and establish clear accountability and noticeable improvements from day one.

Assessment and Service Scoping

Every engagement starts with understanding your current environment, operational challenges, and business priorities. Our team reviews your AWS infrastructure, applications, support model, and operational risks to define the right service scope and priorities.

This stage helps identify immediate risks, operational gaps, and opportunities for improvement before service delivery begins.

Onboarding and Knowledge Transfer

Once the scope is agreed, the transition process begins. Our specialists work closely with your internal teams to gather documentation, review architecture, establish access, and align communication and escalation procedures.

This phase ensures operational continuity and a smooth handover without disrupting day-to-day business operations.

Baseline Operational Setup

Before taking full operational ownership, we establish or refine the technical foundations required for reliable service delivery, reducing blind spots and lowering the risk of service disruptions, missed incidents, and security gaps.

This includes implementing or improving monitoring, alerting, backup policies, security controls, reporting, service desk workflows, and governance standards.

Monitoring and Incident Resolution

With the environment fully onboarded, our team actively manages the agreed service scope (defined during Assessment and Service Scoping stage) based on defined SLAs, escalation paths, and operational procedures established during onboarding.

The step covers:

monitoring infrastructure and software
handling incidents and requests
applying updates and patches
supporting users and teams
responding to functional or security issues around the clock.

Continuous Optimisation

We believe that high quality managed services should evolve as your business evolves. Regular reporting and service reviews help identify trends, reduce recurring issues, and improve operational efficiency.

That’s why our team provides actionable recommendations to strengthen reliability, improve security posture, optimize cloud spend, and maintain governance and compliance over time.

Benefits of Managed AWS Services with Romexsoft

Managed AWS services with Romexsoft help you improve reliability, reduce operational overhead, and keep your cloud environment secure, stable, and cost-efficient.

Improved Reliability

Managed services enhance website performance optimization by continuously monitoring and tuning workloads for stability and responsiveness. Automated scaling and performance management ensure high availability, keeping applications reliable even during traffic surges.

Reduced AWS Costs

The managed services help optimize infrastructure efficiency and eliminate unnecessary costs by using decoupled architecture and intelligent resource allocation. Continuous cost reviews and rightsizing ensure you only pay for the capacity your workloads truly need.

Proactive Monitoring

With AWS infrastructure monitoring, the teams detect outages, performance degradation, and security threats in real time. Automated alerts, health checks, and quick remediation processes minimize disruptions and maintain operational continuity.

Continuous Compliance

Cloud infrastructure security management, continuous auditing, and automated compliance checks help operations management teams maintain regulatory compliance. This approach ensures that the environment remains secure, compliant, and resilient against evolving threats.

Automated Disaster Recovery

Our managed disaster recovery services help operations teams build and maintain reliable recovery strategies that fit your workloads. Automated resilience processes, regular recovery tests, and infrastructure as code keep downtime to a minimum and speed up recovery when things go wrong.

Web Security and Data Protection

We implement AWS-built-in DDoS protection to protect your workloads from unauthorized access and malicious attacks. This protection ensures data integrity, availability, and business continuity even during large-scale threats.

Industries We Have Experience In

We provide AWS management services across various industries and create reliable, secure, and compliant cloud solutions tailored to each business domain.

Healthcare

We maintain secure, compliant AWS environments that support EHR systems, telemedicine platforms, and healthcare data analytics.

Ecommerce

Deliver scalable and cost-efficient cloud infrastructures handle high traffic, ensuring consistent performance and uptime for online stores.

BioTech

We manage cloud infrastructures optimized for data-intensive research, genomic analysis, and large-scale computational workloads.

FinTech

Our team setups high-performance AWS to enable large-scale data analysis, genomic research, and intensive workloads under strict security controls.

EdTech

We support always-on learning platforms with low-latency content delivery, seamless scaling, and continuous monitoring.

Media

Provide optimized cloud pipelines deliver seamless content streaming, media processing, and large-scale distribution with 24/7 monitoring.

Verified AWS Specializations

AWS Advanced Tier Services Partner badge demonstrates that Romexsoft is a trusted AWS Consulting Partner Company with certified AWS experts specializing in AWS Consulting and Managed Services.

Amazon CloudFront Delivery Partner badge

Amazon OpenSearch Service Delivery partner badge

Our AWS Certifications

AWS Certified Solutions Architect Professional badge showcases that Romexsoft is a reputable AWS Consulting Company backed by a team of experienced software architects.

AWS Certified Solutions Architect Associate badge demonstrates that Romexsoft has seasoned architects offering its AWS Consulting Services.

AWS Certified DevOps Engineer Professional badge demonstrates that being a reputable DevOps Services Provider Romexsoft has skilled consultants offering its DevOps Consulting Services.

AWS Certified Developer Associate badge proves that Romexsoft maintains a team of experienced and certified software developers.

AWS Certified SysOps Administrator Associate badge demonstrates that Romexsoft maintains skilled staff offering its DevOps Support Services.

AWS Certified Cloud Practitioner badge demonstrates that Romexsoft is a reputable AWS Managed Services Provider that maintains a team of skilled and certified staff.

AWS Technology Stack for Managed Services Delivery

Computing

Elastic Compute Cloud

EC2 Auto Scaling

Lambda

Elastic Container Service

Elastic Container Registry

Elastic Beanstalk

Lightsail

Fargate

Storage and Databases

Simple Storage Service

Elastic File System

S3 on Outposts

Elastic Disaster Recovery

DynamoDB

DocumentDB

Relational Database Service

RDS on VMware

MemoryDB for Redis

ElastiCache

Aurora

Neptune

Database Migration Service

Timestream

Keyspaces (for Apache Cassandra)

Developer Tools

CodeBuild

CodePipeline

CodeDeploy

CodeArtifact

Analytics

Redshift

Managed Streaming for Apache Kafka

Kinesis Video Streams

EMR

Athena

QuickSight

OpenSearch Service

DataZone

Networking and Content Delivery

Elastic Load Balancing

Route 53

Virtual Private Cloud

Site-to-Site VPN

CloudFront

Transit Gateway

Verified Access

API Gateway

Management and Governance

CloudFormation

CloudTrail

CloudWatch

Systems Manager

Security, Identity, and Compliance

Security Hub

Web Application Firewall

Shield

Cognito

Key Management Service

Identity and Access Management

Certificate Manager

Inspector

Frequently Asked Questions

What does a typical AWS Managed Services team structure look like?

A Romexsoft managed services team is assembled according to your operational needs. It typically includes one or several dedicated SysOps Engineers, supported by on-demand Senior Engineers and Field Engineers, all coordinated by a dedicated Service Manager. This team serves as your AWS cloud managed services partner, ensuring your environment is reliably operated and continuously improved.

What is the role of SysOps engineers?

The SysOps team is responsible for automating, optimizing and monitoring all the AWS cloud managed services assigned to them. These professionals will also handle all your direct requests, as well as provide 24×7 technical infrastructure support to prevent system downtime.

What is the difference between AWS Cloud Managed Services and AWS Support?

AWS Managed Services can be delivered by trusted partners such as Romexsoft. Our team operates your AWS environment end to end (monitoring, patching, backups, security, and cost optimization) and can provide true 24/7 operational support. AWS Support, on the other hand, is the official assistance provided directly by AWS. It offers guidance, best-practice advice, and troubleshooting, but it does not manage or operate your infrastructure.

How do MSPs support multi-account and multi-region AWS environments?

MSPs support multi-account and multi-region AWS environments by implementing centralized management, automation, and monitoring across all accounts and regions. They use tools like AWS Organizations, Control Tower, and Service Catalog to enforce consistent governance, security baselines, and access controls.

Through cross-region replication, centralized logging, and automated backup policies, MSPs ensure operational visibility and resilience everywhere workloads run. This approach allows clients to maintain compliance, optimize performance, and manage large AWS footprints efficiently from a single, secure management framework.

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