DevOps Support

Grow your business, and we’ll ensure your IT infrastructure and workloads keeps up the pace.

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End-to-end support for AWS cloud-based businesses

For most business being online and being able to ensure that all systems operate smoothly 24/7 is an incremental part of success. Slightest downtime and unaccounted glitches immediately translate to profit and opportunity losses. 

Romexsoft team of AWS certified cloud engineers can help you design and maintain cloud production systems, using best practices and latest technologies in next-generation monitoring, agile release management, continuous integration and deployment. Maximize your service uptime. Minimize the negative impact of downtime on your business. Build and grow a successful cloud-based business on AWS with our round the cloud DevOps support services.

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Key Benefits

Real DevOps support model

Optimize IT operational costs

True 24x7 DevOps production support

Eliminate unplanned downtime

Engagement Models

Leverage our experience providing DevOps production support for the award-winning customer-centric companies.

24x7 DevOps Support

True 24/7/365 Tier 2 and Tier 3 end-to-end technical support including next-generation monitoring, incident management, SLA, Service Desk, postmortem and findings reports.

Team Extension

Romexsoft’s DevOps & SysOps engineers act as an extension of your in-house team and provide continuous improvements to your infrastructure.

Dedicated team

Experienced team of DevOps & SysOps engineers fully dedicated to the realization of your project.

Time & Material

Pay as you go model. When you delegate the particular tasks to be done by our engineers and you pay only for the spent time.

Fixed Price Project

We analyze your requirements and deliver the solution in pre-defined time and budget.

Romexsoft DevOps Ecosystem

Incident Tracking and CollaborationMonitoringLog Analysis
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Tools: Atlassian JIRA, Slack, PagerDutyTools: Zabbix, AWS CloudWatch, Prometheus, GrafanaTools: ElasticSearch, Kibana, FluentD, FluentBit, Logstash

 

CI/CDSource Code ManagementScripting
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Tools: Jenkins, Rundeck, AWS CodeDeploy, AWS CodeBuildTools: GitHub, BitBucket, AWS CodeCommitTools: Python, Bash

 

OrchestrationInfrastructure as a CodeConfiguration Tools
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Tools: Docker, AWS ElasticBeanstalk, Kubernetes, AWS EKS, AWS CloudFormation, Kubernetes Operations (KOPS), AWS ECSTools: Terraform, Packer CloudWatch, Prometheus, GrafanaTools: Ansible, Puppet

 

DatabasesArtifacts ManagementIdentity, Policy, Audit
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Tools: AWS RDS (MySQL, PostgreSQL, MSSQL), AWS AuroraTools: AWS ECR, Nexus, Artifactory, MavenTools: AWS IAM, Microsoft AD, FreeIPA, RADIUS, OpenLDAP

 

Why Romexsoft DevOps Support

Continuous production support

Romexsoft provides round-the-clock coverage and on-demand access to certified SysOps & DevOps technicians. Benefit from our proactive approach to accelerate your system’s performance, improve stability and uptime.

  • 24/7/365 next-generation monitoring services
  • AWS Certified SysOps & DevOps engineers
  • Tier 2 and Tier 3 technical support
  • Dedicated Service Manager

Incidents response orchestration

Romexsoft aligns people, processes and technology involved in responding to and mitigating incidents.

  • Proactive prevention of incidents reoccurrence
  • One service desk to ensure uptime for all your apps
  • Direct reporting of new findings and advise on improvements
  • Intelligent analytics and postmortem incident analysis

Hands-free maintenance

Let Romexsoft’s DebOps team take over the day-by-day management of your AWS cloud environments and workloads while your in-house teams focus on core business tasks.

  • Automated backups, disaster recovery procedures
  • Maximize the effectiveness of your cloud environment
  • Maintain smooth operations during peak loads
  • Managed DevOps services

Security and compliance

Romexsoft’s DevOps team will help you design and maintain secure cloud environments and streamline the process of multi-regulatory compliance.

  • Secure and compliant architecture design for companies in highly-regulated industries (Health Care, FinTech)
  • Experts in compliance: GDPR, HIPAA, PCI, SOC1, SOC2
  • Programmatic monitoring of cyber risks and instant alerts

Partnership and Membership

Portfolio