NOC 24/7 Tech Support Services

Grow your core business, and we’ll ensure your IT infrastructure keeps up the pace.

Trusted 24/7 support partner for AWS environments

For most business being online and being able to ensure that all systems operate smoothly 24/7 is an incremental part of success. Slightest downtime and unaccounted glitches immediately translate to profit and opportunity losses. AWS is a robust, but complex environment. Romexsoft team of certified cloud engineers can help you design and maintain redundant IT systems, based on proven best practices and latest technologies in NOC technical support. Maximize your service uptime. Minimize the negative impact of downtime on your business with our round the cloud incidents management services. Leverage our experience providing NOC services to the customer-centric companies to build and grow a successful cloud-based business on AWS.

  • True tech support for IT environments
  • Eliminate unplanned downtime
  • Optimize IT operational costs
  • Focus on strategic business decisions

True tech support for IT environments

Eliminate unplanned downtime

Optimize IT operational costs

Focus on strategic business decisions

Continuous NOC support

Romexsoft provides round-the-clock coverage and on-demand access to NOC technicians. Benefit from our proactive approach to accelerate your system’s performance, improve stability and uptime.

  • 24/7/365 NOC monitoring services
  • Tech support starting from Tier 1
  • AWS Certified SysOps & NOC engineers
  • Dedicated service manager

Incidents response orchestration

Romexsoft acts as an extension of your in-house team and provides continuous improvements to your infrastructure.

  • Proactive prevention of incidents reoccurrence
  • One service desk to ensure uptime for all your apps
  • Direct reporting of new findings and advice on improvements
  • Intelligent analytics and postmortem incident analysis

Hands-free maintenance

Advance your agility and reduce overheads. Let Romexsoft’s NOC team take over the day-by-day management of your AWS cloud environment, while your in-house teams focus on core business tasks.

  • Automated backups, retention, and archival for AWS
  • Orchestrate disaster recovery procedures
  • Maximize the effectiveness of your cloud environment
  • Maintain smooth operations during peak loads
  • Managed NOC services

Security and compliance

Your key data is under a tight lock at all times. Romexsoft will help you design and maintain secure cloud environments and streamline the process of multi-regulatory compliance.

  • Secure and compliant architecture design for companies in highly-regulated industries (HealthTech, FinTech)
  • Experts in compliance: GDPR, HIPAA, PCI, SOC1, SOC2
  • Programmatic monitoring of cyber risks and instant alerts
  • Advanced Data Loss prevention system powered by new-gen tools

Reviews | What Our Clients Say

Romexsoft has built a skilled and proactive team for SavvyMoney, eager to propose new solutions and hire expertise when needed. It’s a pleasure to work with Romexsoft, and I would highly recommend them.

Bhavna Guglani, SavvyMoney

Fantastic work!! I really appreciated the communication with the staff, they were constantly taking our feedback into consideration and released wonderful updates.

Joseph Narai, Transmedia Technology

We have worked very close with Romexsoft for the past 7 years. We enjoyed it and never had any reason to regret it. The folks at Romexsoft proved to be smart, skilled and flexible. Some of them become close personal friends over the years.

Igor Asselbergs, Colorjinn (Amsterdam, Netherlands)

We’ve realized an unmatched return on investment working with Romexsoft. Their level of competence, professionalism, and focus on the client has helped us deliver above and beyond the expectations of our clients.

Gennady Gandelman, Pragma-IT

YouTeam has worked in strategic partnership with Romexsoft on a number of collaborative client projects. The partnership with Romexsoft has enabled us to dramatically improve quality of our products and consequently customer satisfaction. Openness, knowledge sharing and professionalism are the most noticeable features of Romexsoft’s team culture. We are excited about continuing our close collaboration with Romexsoft for many years to come.

Andriy Grushetsky, YouTeam

Over the seven years of continuous work with Romexsoft, we’ve implemented over 20 projects together, it is always a pleasure to work with a team of professionals, their passion and commitment helped us to boost our business and grow on the national media market. 

Oleh Fedoryshyn, Head of PMO at Television News Channel 24 (Lviv-Kyiv, Ukraine)

Tools and apps that we use

Success Stories