Dedicated Site Reliability Engineering Pods for AWS Environments

Embed certified Site Reliability Engineers to manage performance, reliability, and maintenance of your application on AWS.

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Scope of Work SRE Pods Cover

A defined scope keeps reliability work focused, accountable, and connected to business-critical systems. It gives your team a clear understanding of what the Pod owns, how priorities are managed, and where operational improvements begin.

SRE Case Studies

Every cloud environment faces different operational pressures. The following stories demonstrate how we helped clients improve reliability, scalability, and day-to-day operational control.

Discover how our DevOps engineers developed custom application monitoring and logging systems from scratch for a BioTech company.
  • BioTech
  • DevOps Services
  • USA
Find out how we ensure data protection with outsourced AWS backup automation and monitoring.
  • AdTech
  • Canada
  • DevOps Services
SaaS Application Performance Monitoring with 24/7 DevOps Support
Find out how we enhanced educational app scalability and reliability through implementing performance monitoring and DevOps support.
  • 24/7 DevOps Support
  • EdTech
  • UK
Explore our custom application security services leveraging AWS WAF to automate web attack mitigation and strengthen threat prevention.
  • DevOps Services
  • E-Commerce
  • Ukraine

What the Clients Say

Romexsoft successfully delivered the therapy system. Its overall functionalities provided the company an advantage over its competitors. The team exercised competence, meticulous approach to Agile development and responsiveness throughout the development phase. The success of the product speaks for itself. We are far ahead of our competition in terms of features, usability, and overall strategic direction.
Gennady Gandelman
CEO at Pragma-IT
Romexsoft has been a strategic and essential partner to Omnyfy's ability to realise our Cloud Vision. Romexsoft helped us in multiple strategic projects including IaaS automation, programmatic provisioning of complex multi-tiered infrastructure taxonomy to support Omnyfy's PaaS deployments. I highly recommend Romexsoft. They have been extremely professional, knowledgeable and responsive to our needs.
Fabian Rebeiro
CEO at Omnyfy
I cannot fault Romexsoft's service. They are experts on AWS and offer advice and support 24/7. They are always available to answer any queries and if we have a problem they will resolve in swiftly. They are also a great team of people and I enjoy our weekly meetings. Since Romexsoft have managed and maintained our infrastructure, problems with our system are very rare.
Kevin Lanzon
Engineering Manager at Healthera
We've been working with Romexsoft for nearly a year now; we engaged them to assist in the migration of multiple PWS microservices to AWS and continue to leverage their skills to operate and extend those environments. Their code skills are fantastic and their communications, best represented by the weekly standups, are exemplary. I cannot recommend them highly enough.
Jon Labrie
CTO at Greenfence
Gorgany is an outdoor company. Our customers were struggling with low speed of our website, Romexsoft successfully delivered smooth apps and data migration form OVH to AWS under a tight timeframe and within budget. We received positive feedback from our customers. Working with Romexsoft has been a great experience. It was big pleasure to work with professionals
Oleksandr Hlavatskyy
CIO at Gorgany
Romexsoft has built a skilled and proactive team for SavvyMoney, eager to propose new solutions and hire expertise when needed. They have very good developers. The Romexsoft team is fairly well versed in English, both written and spoken. We haven't had the same problem with them as with other vendors. It’s a pleasure to work with Romexsoft, and I would highly recommend them.
Bhavna Guglani
VP of Product at SavvyMoney
Our company's ability to deliver sophisticated cloud-based solutions for the healthcare industry would be compromised without Romexsoft's superbly skilled engineers. Whether it’s a complex development project or streamlining DevOps, we count on their expertise and are yet to see them skip a beat. As they have been for years of our relationship, they continue to provide the answers to our evolving needs.
Gennady Gandelman
CEO at Pragma-IT
Romexsoft's team is essential to the product's success. Not only have they kept development costs in check, but they've also managed to scale the solution substantially, onboarding a few key clients in the process. Their developers are equally personable and capable. We have found a team of devoted people who care about their clients and are very attentive to our needs.
Oren Liberman
Our experience working with Romexsoft's automation QA team has been extremely positive. What's equally impressive is their professionalism and ability to quickly grasp complex business logic. As a result, they've been able to efficiently identify consequential test cases, develop well-structured test scripts and implement them within a scalable framework that included integration with our CI/CD pipeline.
Gennady Gandelman
CEO at Pragma-IT
The system introduced by Romexsoft was significantly cheaper than the client's previous third-party alternative. The team was responsive, easy to work with, and facilitated direct calls for the project's progress. The team is very knowledgeable and quick to acquire answers if further research is required. They were very efficient in handing over the project upon completion. They are also proactive in recommending/identifying infrastructure problem spots and potential cost reductions.
Daniel O'Reilly
LearnCube LearnCube
We've been very pleased with the quality and reliability of the 24/7 Infrastructure Support. Romexsoft team has been consistently responsive, and it’s been reassuring knowing we can rely on them during both routine operations and urgent situations. The DevOps team in particular has shown strong technical expertise and a proactive attitude, which has made a noticeable impact on our operations.
Scott Montreuil
Head of DevOps Darwin CX

Core Business Challenges SRE Pods Solve

As cloud environments grow, reliability issues often start affecting delivery speed, customer experience, and operational control. SRE Pods help companies address these issues with dedicated expertise embedded into daily cloud endeavours.

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Poor System Performance

When applications slow down, fail under load, or behave unpredictably, customer experience and team productivity suffer. SRE function identifies performance bottlenecks, improve infrastructure behaviour, and stabilise apps under demand.

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High Incident Rates and Downtime

Recurring outages distract engineering teams from product work and increase business risk. SRE Pods improve monitoring, incident response, root cause analysis, and preventive engineering practices to reduce repeated failures.

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High Operational Cost and Toil

Repetitive manual tasks, inefficient processes, and reactive maintenance drain developers time and increase operational costs. Dedicated reliability engineers reduce toil through automation, standardisation, and optimisation.

Why Choose SRE Pods from Romexsoft

There are multiple ways to address a reliability gap. Here is why the pod model consistently outperforms the alternatives.

No Ramp-Up, Full Ownership

We bring a ready-made reliability practice: proven processes, trained engineers, established tooling. You skip the build phase and go straight to getting results.

Verified and Relevant Expertise

Pod engineers stay continuously exchanging learnings and staying current with industry practices. We also back them with certifications across cloud platforms and relevant tools.

Project-Specific Team Composition

Before assembling the team, we conduct a discovery to identify the exact gaps and technical priorities. Based on these findings, we define the right mix of specialists and shape a team.

Zero-Gap Transition Guarantee

Any team changes do not interrupt operational coverage. If replacement is needed, we complete the transition within an agreed timeframe while keeping all responsibilities covered.

Find the Right SRE Setup for Your Cloud Operations

Tell us about your infrastructure, team size, and current reliability gaps – we will recommend the right pod composition and scope for where you are today.

How the Service Works

We handle team setup, onboarding, and operational alignment so your internal engineers are not pulled into extra coordination work. The process is structured to make the Pod useful quickly while keeping responsibilities, access, and delivery expectations clear.

01
Initial Consultation

We start with a conversation where you walk us through your infrastructure, team structure, current operational challenges, and reliability goals. This session gives us enough context to recommend the right team composition and scope, and gives you a clear picture of what the engagement will look like.

02
Assessment and Review

We conduct a structured assessment of your AWS environment, observability coverage, incident history, deployment processes, and reliability maturity. The output is a written report with prioritized findings and a recommended reliability roadmap.

03
Pod Composition

Based on the assessment findings, we assemble your pod from our bench of pre-vetted SRE engineers. Team composition is matched to your specific technical environment, operational priorities, and engagement tier. You are introduced to the team before work begins.

04
Onboarding and Integration

The pod joins your tools, communication channels, and sprint cadence. Access is provisioned, alerting and escalation flows are configured, and roles and responsibilities are agreed with your engineering leadership.

05
Active Engagement

Your dedicated SRE team takes full ownership of on-call rotations, incident response, automation, and reliability improvements, working as a native part of your engineering squad. All progress is tracked inside your own project management tools and reviewed regularly.

06
Continuous Optimization

Reliability work is never static. The pod runs regular retrospectives, updates the reliability roadmap based on platform changes, and reports on key metrics including SLO performance, MTTR trends, and toil reduction.

How Our SRE Pod Joins Your Organization

A separate reliability function can quickly become disconnected from delivery priorities. That’s why we structure SRE team integration so operational ownership supports the way your organization plans, builds, releases, and maintains software.

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Aligns with Your Standards

It adapts to your engineering culture and flows: tech stack, coding practices, deployment conventions, tooling preferences, compliance standards, documentation formats, etc.

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Contributes to Product Lifecycle

The Pod joins your planning sessions as a part of the product team. This way, reliability priorities feed directly into the backlog, keeping developers and SREs aligned.

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Has Full Transparency by Default

All Pod’s work is traceable inside your own project management and reporting. Progress, delivery, and managed incidents are always clearly visible to your team.

Typical SRE Pod Composition

Each SRE Pod is formed around the client’s specific operational challenges. The final team depends on what needs to be improved in the app: performance, infrastructure stability, deployment reliability, incident response, or cost efficiency.

Frequently Asked Questions

How is an SRE Pod different from a managed service?

With a managed service, a third party vendor operates your infrastructure on their terms, you get reports, not full control. An SRE Pod is the opposite. The pod engineers work inside your organization, under your direction, using your tools and processes. You retain full ownership of decisions and architecture. We provide the people, expertise, and operational continuity behind them.

Can the pod work alongside our existing engineering or DevOps team?

Yes, and this is one of the most common engagement setups. The pod integrates as a complementary function, taking ownership of reliability, on-call, and automation while your internal team focuses on product development. We align roles and responsibilities from the start to avoid overlap and ensure clear accountability.

Who owns the knowledge when the engagement ends?

The client retains ownership of all knowledge created during the engagement. Throughout the collaboration, the SRE Pod works within the client’s tools, documentation systems, and operational processes to ensure knowledge remains accessible to internal teams. Runbooks, infrastructure documentation, operational procedures, monitoring configurations are documented and transferred as part of the engagement. This helps prevent knowledge silos and ensures a smooth transition when responsibilities move to an internal team or another provider.

Discover More

Browse the selected insights to learn how Site Reliability Engineering helps improve cloud reliability, reduce operational toil, and support stable AWS environments as they grow.

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