End-to-End AWS Cloud Managed Services

Establish a secure, scalable, and cost-efficient AWS environment that meets your company’s needs. This part lays the groundwork for long-term success by combining expert architectural design, governance, and best-practice implementation aligned with Well-Architected Framework.

• Cloud Consulting and Advisory
  We guide your organization through the early stages of cloud adoption by defining a clear roadmap. Our consultants document business and technical requirements, set measurable KPIs aligned with desired outcomes, and prepare a detailed Total Cost of Ownership (TCO) analysis. This advisory ensures every move to the cloud is strategic, efficient, and cost-justified.




• Well-Architected Design and Review
  Every environment is designed and validated against the AWS Well-Architected Framework, addressing key pillars: security, reliability, performance, cost optimization, operational excellence, and sustainability. The design undergoes a formal Expert Design Review conducted by an AWS Certified Solutions Architect, ensuring compliance with AWS best practices and alignment with client objectives before implementation.




• Landing Zone and Governance Setup
  We deploy a secure, multi-account AWS landing zone as the operational backbone for all workloads. It provides strong isolation, access control, and governance from the outset. A Shared Responsibility Model and RACI matrix define accountability between Romexsoft and the customer, ensuring transparency in operational and security ownership across environments.

Our team can seamlessly migrate, optimize, and modernize your applications on AWS. Combining DevOps maturity and deep software engineering expertise, we take full ownership of your cloud transformation journey.

• Cloud Migration and Modernization
  Get a structured, low-risk path to AWS adoption. End-to-end migration programs we deliver are always aligned with the AWS Migration methodology. Moreover, we manage every phase (from assessment to launch) as well as create detailed cutover and rollback plans, ensuring smooth transitions with minimal downtime.




• Cloud-Native Application Development
  Our engineers develop scalable, cloud-native applications leveraging the full spectrum of AWS services, including compute, containerization, databases, messaging, networking and serverless technologies.




• Infrastructure as Code (IaC) Deployment
  We build and manage cloud infrastructure entirely through Infrastructure as Code, using tools like AWS CloudFormation and Terraform. This ensures consistency, repeatability, and compliance across environments, eliminates manual configuration errors, and accelerates deployment.




• CI/CD Pipeline Automation
  We design and operate automated CI/CD pipelines that enable continuous integration and deployment of application updates. By removing manual intervention, we ensure faster and more reliable software delivery while maintaining control, security, and visibility across all stages of the release process.

We make sure that the AWS environment we take full responsibility for remains secure, available, and reliable around the clock. This is the core of our managed service, providing the ongoing operational support that clients need to run their critical workloads with confidence.

• 24/7 Service Desk and Incident Management
  We operate a dedicated 24×7 service desk reachable through multiple communication channels. All incidents (including IT and security events) are managed via a structured ITSM process that covers identification, logging, prioritization, escalation, and resolution. Our strong 15-minute SLA response time for critical (P1) issues ensures rapid mitigation and minimal service disruption.




• Proactive Monitoring and AIOps
  We provide continuous, data-driven monitoring of infrastructure and application performance using metrics, logs, and dashboards. Intelligent AIOps-driven anomaly detection minimizes false alarms and accelerates root cause analysis. Each alert automatically generates a ticket in our ITSM system and is addressed through standardized runbooks, ensuring predictable incident resolution.




• Comprehensive Security Management (DevSecOps):
  – Identity and Access Management.
  Centralized access control, MFA enforcement, and strict role-based permissions following the least-privilege model.

  – Threat and Vulnerability Management.
  Continuous vulnerability scanning, automatic detection of exposed credentials, and controls preventing unintended public access to resources.

  – Automated Patch Management.
  Regular, automated updates to operating systems and applications to maintain compliance and security posture without downtime.
  
  

• Reliability and Disaster Recovery
  Our team fully manages the reliability and recovery processes of your AWS environment, ensuring all workloads are continuously protected. We automate backups, perform regular recovery drills, and validate RTO and RPO objectives to guarantee operational continuity and data integrity, even in the event of major incidents.